We offer a range of domestic and international delivery methods, so you can select the delivery method that most suits your needs.
We endeavour to dispatch Economy, Standard, and Special Delivery orders same-day if received before 2pm Thursday, (excl. Bank Holidays), and all other such orders will be dispatched the next working day (Sunday-Thursday, excl. Bank Holidays).
Express and non-mainland Courier orders will be dispatched same-day if received before 6pm Sunday-Thursday (excl. Bank Holidays), and will otherwise be dispatched the next working day.
Please note that our office is closed on Bank Holidays and that neither Emirates Post nor our courier services, will collect from us or deliver on Bank Holidays.
Standard Delivery - Order would be expected to arrive within 1-3 working days of dispatch. Tracked.
Express Delivery (UAE) - Order would be expected to arrive next working day after dispatch. Tracked.
Mail Special Delivery Saturday Guaranteed - Your order will be dispatched on Thursday to arrive on Saturday. Must be ordered before 2pm Thursday. Tracked.
Please note that if your Standard order has not arrived within these times, your order may still be in transit. Standard delivery cannot be reported as lost with the delivery company until 10 working days have elapsed. If you have any questions regarding an Express, Special Delivery, Courier, Saturday Guaranteed, or Saturday Courier delivery, please .
Standard Airmail - Estimated delivery times from dispatch:
This delivery method is not tracked. Estimated delivery times are provided by our postal services, and packages can take longer to arrive, or may be subject to delays at Customs.
International Signed for - This service uses the same estimated delivery times as Standard Airmail, but comes with a tracking number allowing for delivery confirmation. This service is insured up to USD 60.
International Courier (Road)/(Air)- These are courier service, and is fully trackable at every stage of the shipping process. Shipping time will depend on the destination country, please with any questions.
Please note that Sultans of Games customers are responsible for any customs charges or import duties payable on receipt of international packages. If a package is refused by the consumer or returned due to non-payment of any charges or duties, or the provision of an incorrect address, any charges incurred by Sultans of Games in shipping and recovering the package may, at our discretion, be deducted from any refund later given for the order.
Please also be aware that we are not able to ship sealed Magic: the Gathering products to all countries. Single cards, accessories, and sealed products for other games can be shipped worldwide.
Sealed Magic: the Gathering products can only be shipped to the following; EU/EEA Countries, Switzerland, Turkey, Croatia, Serbia, Bosnia Herzegovina, Macedonia, United Arab Emirates, Dubai, Angola, Mozambique, Egypt, Morocco, Tunisia
If you wish to place an order for sealed Magic: the Gathering products to a country not on this list, please before placing your order, as we may not be able to do so.
Orders Over 400 AED - Free Economy Delivery within the UAE.Tracked.
You can cancel or amend any order before it has been dispatched, please to do so. If an order needs to be cancelled or amended at very short notice, we recommend calling to ensure that your order is not packed and/or dispatched before changes can be made. Please note that alterations may result in a delay in dispatching your order. If your order has been already been dispatched, please follow our returns process.